EVGA Announces New Global Warranty Policy

Written by John Ponio    Tuesday, 03 April 2012 14:07

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If you're a gamer who doesn't absolutely need the highest, newest parts in your computer, you know doubt have saved some cash by buying used parts. One of the big drawbacks of buying used, though, is that you don't always get warranty support because warranties typically apply only to the original owner. Well, thanks to EVGA, the warranty problem has changed. Now, their warranties apply to the product, not the owner. So if you own an EVGA product, you're covered no matter if you don't have a receipt or proof of purchase. This only applies to products after July 1, 2011, but it's a big step forward and a great move on EVGA's part.

As the terms of the new warranty policy state, the same product can be registered multiple times with different people. The standard warranty is the only one that transfers, though. If you buy an extended or better warranty, that will be lost when you decide to sell. The key features of the new policy, taken from the press release, are:

  • Product warranty covers the product, not the user.
  • Registration is no longer required for RMAs with our Guest RMA process.
  • Step-Up and Extended Warranties will be available for all original owners registered with the new global RMA system within 30 days of the purchase.
  • If you move, you can send your product back to your local warranty center no matter what region you purchased it in.
  • A new Standard Cross-Shipping RMA service is available.
You can read the full new policy here

 

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